Czechpoint - Contacts - Contact information

CzechPoint, Inc.

PO Box 9207
Knoxville, TN 37940
Tennessee

IMPORTANT NOTE:  To increase the speed of processing orders, phone orders are not accepted from non-FFL customers.  Please use our secure website to place an order. 

For C&R license submission, and ALL order-related questions, please send an e-mail to Deanna at shipping.department@czechpoint-usa.com

For ALL technical-related questions, please send an e-mail to Dan at dan.brown@czechpoint-usa.com

All e-mail inquiries will receive a reply the same business day or by the end of the following business day. 

Office hours:

IMPORTANT UPDATE ON ORDER STATUS - PLEASE READ NEWSFLASH, ON HOME PAGE, FOR INFORMATION REGARDING SHIPPING DELAYS.

Reminders of what is stated elsewhere on the website:

* Our average shipping time from the order date is 7 to 10 business days.  Often times it can be longer depending on the volume of orders. 
* An automatic e-mail confirmation is NOT e-mailed when the order is placed.  At the end of your order, the choice is to   "save" or "print."
* An e-mail confirmation is sent in the evening, or the following business day, after your package(s) ships.  This e-mail will possess a UPS tracking number or a USPS confirmation number.
*Credit cards are not charged until the order is packaged and ready to be shipped.

Change an existing order:

Check on the shipping status of an order:

All other questions regarding an order:

Technical questions on firearms and parts:

Short Barreled Rifle information:

Warranty questions: